PLEASE NOTE: This role is being managed by our recruitment partner, Telfer Partners. To apply for this role, please submit your CV and a covering letter directly to Neil Telfer at neil@telferpartners.com.

About the role:

As a Product Manager, you will change leaders who change the world by overseeing the development, management, and optimisation of our Executive Education portfolio. The role focuses on creating world-class programmes tailored to the needs of business leaders, executives, and organisations worldwide in digital, hybrid and in-person formats. The development of all programmes must be consistent with and driven by CJBS reputation for academic excellence and innovation.

Main responsibilities: 

Product development and portfolio management 

• Define clear programme specifications based on market insights, ensuring content aligns with industry needs and executive challenges. Provide Learning Designers with structured guidance on learning outcomes, format, and delivery methods while collaborating with faculty, fellows and industry experts to integrate relevant expertise, case studies, and best practices for a compelling and impactful learning experience.
• Identify key executive segments, their skill gaps, and learning needs through surveys and interviews.
• Track emerging leadership, business, and technology trends to ensure programme relevance.
• Analyse competitor offerings to identify market gaps and differentiation opportunities for new product development.
• Analyse industry reports to highlight in-demand executive skills and emerging business needs to inform product development.
• Engage with corporate clients and past participants to tailor programmes to real business needs.
• Manage the lifecycle of existing programmes, ensuring they remain relevant and aligned with market trends.
• Monitor advancements in learning technologies and instructional design best practices.
• Ensure programme compliance with relevant accreditation and certification requirements.

Programme strategy and innovation 

• Lead the development of new programme formats, including digital, hybrid, and face to face delivery methods.
• Incorporate the latest teaching methodologies and technology to enhance the participant experience.
• Ensure all programmes reflect JBSEEL’s commitment to B Corp, Diversity, and Inclusion.

Financial and performance management 

• Provide insight and data to inform business unit heads with the setting of revenue, enrolment, and satisfaction targets for each programme.
• Monitor programme development budgets, ensuring profitability and cost efficiency.
• Use data-driven insights to evaluate programme performance and drive continuous improvements working with Learning Designers.

Client relationship management 

• Build and maintain strong relationships with key corporate clients, Custom/Open Directors’ and faculty.
• Act as a trusted advisor, understanding client needs and recommending tailored executive education solutions to drive new business development opportunities.

Stakeholder management 

• Work closely with CJBS Faculty and academics/fellows from across the University of Cambridge and wider eco system to translate academic research into practical, impactful learning experiences.
• Liaise with corporate clients to design customised solutions addressing organisational challenges.
• Partner with marketing, business development, and operational teams to ensure successful programme delivery and participant satisfaction.

Additionally 

• Contribute effectively to JBSEEL values and team activities.
• Participate in and contribute to special projects where relevant.

About you:

Our ideal candidate should have the following qualities, skills and attributes.

• Graduate level or equivalent.
• Significant experience in product development/management and sales enablement; ideally 5+ years.
• Knowledge of UK higher education and corporate learning sectors is desirable, particularly knowledge of university-led executive education programmes.
• Understanding of key markets and trends with an enthusiasm for innovation and new
• technology, ideally in the executive education sector.
• Proven and demonstrable ability to work with corporate and academic stakeholders.
• Strong leadership and ownership skills, driven and approachable with a collaborative and proactive approach of working with sales.
• Excellent communicator and influencer with sound commercial judgement, financial management expertise and creative flair. Able to challenge the status quo by influencing diverse stakeholders whilst remaining focused on delivering results.
• Exceptional planning and organisation skills and the ability balance multiple conflicting priorities.
• Strong strategic thinking and problem-solving abilities.
• Capable of working to financial targets and commercially astute with track record of delivery of numbers based on forecasting and budget requirements.
• Excellent Commercial acumen with an innate ability to align market trends, sales, and learning design to business objectives.
• Proficiency in using data analytics to inform decision-making.
• Passion for lifelong learning and leadership development.
• Highly articulate with effective verbal and written communication skills to influence a range of senior internal and external stakeholders.
• Be self-motivated, confident and articulate.
• Enjoys working as part of a team.

Other information: 

This is a full-time, permanent position. Working hours are 40 hours per week. There will be a six-month probationary period. This is a hybrid role, with a current company-wide requirement of a minimum of two working days from our office in Cambridge. 

With excellent benefits, extensive learning opportunities and a stimulating and attractive environment, the University of Cambridge is a great place to work. Though Executive Education are a separate entity within the University, we mirror their wide range of competitive benefits and services, as well as providing some additional extras. Further details can be found at www.admin.cam.ac.uk/offices/hr/staff/benefits. There is also a range of information about living and working in Cambridge at www.jobs.cam.ac.uk.

The closing date for receipt of applications is midnight on Monday 14 April 2025.